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Introducing Online Doctors with Medavie Blue Cross

Introducing Online Doctors powered by Maple – February 1, 2023

Today, we are excited to be launching Online Doctors with Medavie Blue Cross – a virtual care benefit powered by Maple to support your health and wellbeing. This benefit is accessible to any employee (and dependents) currently covered under our group health plan!

Are you looking for health advice? Do you need a prescription? Now, through Maple’s fully secure platform, you can chat with a doctor via text, phone or video in just a few minutes. You and your family have access to up to 5 fully covered visits with a General Practitioner from Monday to Friday, 7AM to 1:00AM AST. If you contact a Doctor outside of these times, it will be subject to additional charges.

Create your Maple account today in less than a minute so it’s ready when you need care!

  1. Visit

  2. Enter your date of birth and Medavie ID and policy numbers.

  3. After registering, you’ll be able to access General Practitioners on Maple in minutes.

Register Now

Already have a Maple account? Click here or simply go to and click ‘Sign In’ at the top right.

Attached you will find additional information on the coverage and login instructions.

If you have any additional questions, please do not hesitate to reach out to your Human Resources department.

Note: You should not be prompted for payment for your first 5 visits with a General Practitioner, between Monday and Friday, 7AM to midnight EST. Please ensure you follow directions above to get your account set up properly. Any amounts paid for a Maple visit will not be reimbursed by Medavie Blue Cross after the fact. If you have any issues, you can speak to a Maple representative directly on the Maple website ( – simply click on the chat icon in the bottom corner or email

Learn more here:

MBC_Online Doctors_Member_Lite_Flyer_FLY-367E
Download PDF • 437KB

Frequently Asked Questions:

Download PDF • 319KB

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